Testimonials

“I’ve had extensive experience with other property management companies through many years of doing business and it hasn’t been very good. The level of competency was just not there and there was a lack of follow through and more oversight was needed. In contrast, APM and Marco in particular are exceptionally high-caliber… I’m able to have complete faith that all issues will be handled at a very high level of competence and expertise. Marco is at the level and caliber of my attorney and I’ve worked with dozens of attorneys. He brings great intellect to the work, he’s amazingly intelligent and also very personable. It’s an absolute pleasure to do business with him.”

“Jay Spangenberg’s availability, attention to detail, and follow through are outstanding. In a relatively short period of time with his necessary assistance, we have been able to accomplish a great deal. In less than a year, the Association transitioned from an operational loss to a surplus. Our reserves are now safely earning substantially higher interest. The Board has a clearer understanding of the Association’s financial responsibilities and position… homeowners have all current information necessary to judge their financial risk and coverage, and our landscape is in the best condition it has ever been and is still improving. There is no question in my mind: none of this could have been accomplished without APM’s assistance.”

“When APM came on board, numerous areas of management had to be cleaned up. I can say in all honesty it as a daunting task, but one that was accomplished in a very professional manner. In short, APM does what it promises…”

“APM is a reliable and trustworthy company and I would not hesitate to recommend them to any homeowners associations… I’m a hard task master and APM has not disappointed me.”

“I wanted to let you know that the APM team has been helping me with various issues over the past year and I have been so pleased with their great service and attention to detail. No matter what comes their way, the APM team is professional, polite, positive (wow!) helpful, and oh so responsive. They keep me posted on the progress of my issues and give me a nudge when needed to do my part. Having been with Skywest for the past 16 years, I can with confidence tell you that the APM team is the best I have worked with. I am always confident they will take care of things and I’m always pleased to have them represent my needs.

“APM was in place with the Napa Valley Commons when I joined LBA. I didn’t know them at all, but I’ve observed how many associations operate and this is the best association I’ve ever seen… Napa Valley Commons has a diverse tenancy and lacked representation at the community level. APM’s principals, Jay and Bob, have worked hard at developing good relationships with the City of Napa to establish dialog and to collaborate… This is on top of their work to identify opportunities to improve cost-cutting measures, such as the reclaimed water irrigation project, new sign program, and signage way finding.

APM does an outstanding job managing this business park: they think outside the box and they view their responsibilities as extending out to the entire community. They take a lot of time to listen: they ‘listen to hear, not to reply.’ They incorporate the association’s new goals and initiatives into the plan for the next year. They think big and they think forward. They do the best job I’ve ever seen a property owners association management company do.

The way APM manages board meetings is exemplary. They prepare a detailed report on the financials and the packaging of the material and their presentation is always exceptional. Meetings flow quickly because they’re always orderly and organized. You never have to wonder if APM has completely vetted an issue or a situation: they come fully prepared every single time we have a meeting.

An example of how APM adds value is the reclaimed water initiative… Reclaiming water is big right now and this is an initiative that will benefit many. The savings have been huge. In our industry, people want to explore and learn about creative approaches like this.

APM is always looking for opportunities to save on our behalf and their pricing is very fair.

APM drove initiatives to reposition Napa Valley Commons by extending amenities throughout the park, establishing bike trails and walking paths, and encouraging wineries within the park to open their doors. You can feel it: the repositioning enhances the environment for tenants looking for office and warehouse space. And the city sees the association as proactively engaged.”